General Terms and Conditions (GT&C) for booking events, online education and technical courses

Status: January 13th 2025

1. Scope of application

1.1 These General Terms and Conditions (hereinafter called "GT&C") shall apply to all declarations of intent, contracts and legal and similar transactions of QuintEd Pty Ltd (hereinafter called "Quintessenz") with its customers (hereinafter called "Customer") in connection with booking events, online education and technical courses

1.2 Return confirmations from the customer that make reference to his own terms and condition of business and/or of purchasing are herewith explicitly rejected. As long as Quintessenz does not expressly confirm those terms and conditions in writing, they do not become part of this Agreement.

2. Object of the contract Quintessenz offers congresses that can be booked online, online education and technical courses (attending presentations), especially in the subject of medicine (hereinafter together called "events").

3. Conclusion of contract, contract text

3.1 The presentations on the Quintessenz websites do not yet constitute a binding offer from Quintessenz to conclude a corresponding contract. A binding offer is made by the client when registering for an event by clicking the button "binding/commit to buy" at the end of an order process.

3.2 Without prejudice to the right of being allowed to reject a potential contracting partner without giving reasons - e.g. due to an overbooked event -, Quintessenz will accept or reject the contract no later than 14 workdays after the customer has placed the order. Contract acceptance occurs with express declaration (confirmation of registration) by activating the online-education programme or by sending an invoice.

3.3 The language available for the conclusion of contract is English.

3.4 Quintessenz will send you a confirmation of registration including these GT&C either by email or in written form. Beyond this, Quintessenz stores no contract text that would be accessible to the customer via the Internet after the conclusion of contract.

4. Prices, terms of payment

4.1 All prices contain the statutory GST valid at the time and are understood per event participant. The prices possibly also include event documents made available by Quintessenz . Unless otherwise agreed, services with regard to travel, board and lodge are not part of the contract and must thus be organised by the customer personally who carries the costs thus incurred separately. If Quintessenz offers reduced student prices for certain events, these apply exclusively on presentation of confirmation of enrolment or studies.

4.2 Invoices are due for payment within 30 days without deduction and are sent, at Quintessenz's choice, either in paper form or electronically to the email address specified by the customer. Payments with discharging effect are to be made to the bank details shown on the invoice, stating the invoice and customer numbers.

4.3 In the event of default of payment, Quintessenz reserves the right to block the customer's access to the Portal, to offers or digital content until the outstanding debt has been paid in full.

5. Services of Quintessenz, cancelling an event

5.1 The exact contents of the events are available from the descriptions on the Quintessenz website as well as possibly from the event programme. Quintessenz does not owe a specific outcome from the learning process nor possible professional or economic success from the event.

5.2 Quintessenz reserves the right to deviate from the contents and the course of the event slightly or solely for the customer's benefit (e.g. extending the planned duration of an event). In particular, Quintessenz reserves the right to replace speakers who were advertised if they are unable to attend for reasons for which Quintessenz is not responsible (e.g. speakers falling ill etc.). In this event, Quintessenz assures that the framework and the contents of the event will not be affected by the above changes.

5.3 Quintessenz reserves the right to cancel an event if the number of participants is too small at least 4 weeks, for online seminars at least 4 weeks before the start of the event. The customer will be fully reimbursed all event fees that he may have paid before the event.

6. Representation and cancellation by customer

6.1 The customer may ask another person to represent him as a participant in the event. Exceptions only exist for education that serves to acquire credit points (e.g. CME, such as in connection with a medical specialist).

6.2 In addition, Quintessenz gives the customer the option to cancel up to 6 weeks before the start of the event free of charge.

7. Technical requirements for participating in online events In order to participate in online seminars or events, the customer needs a computer with the minimum system requirements specified on the website of the respective event as well a standard Internet connection, possibly the latest version of a flash browser plug-in and possibly the latest version of the programme "Adobe Reader of Adobe Systems Inc." or another comparable up-to-date PDF reader programme.

8. Warranty 8.1 A right to statutory defects liability exists for contracts with Quintessenz. The warranty is governed by legal provisions and in accordance with the following regulations. 8.2 Quintessenz does not guarantee that the event will lead to the customer achieving a specific learning result or even having professional or economic success. Warranty from Quintessenz also does not exist in cases in which the defect results solely from the lack of systems requirements (see clause 8) on the customer's side.

9. Liability

9.1 Compensation claims based on a breach of duties and unlawful acts as well as claims for the compensation of futile expenses are excluded against Quintessenz and its vicarious and performance agents.

9.2 This limitation of liability does not apply if the damage was caused intentionally or gross negligently, in the event of breach of obligations essential to the contract, i.e. such contractual obligations that need to be fulfilled in order to properly execute the contract in the first place and which the customer can generally depend on being adhered to and whose breach, on the other hand, threatens the attainment of the contract purpose. Furthermore, it does not apply to damages caused by injury to life, limb and health if Quintessenz is responsible for the breach. The limitation also does not apply to damages that are based on the lack of a guaranteed feature or for which liability pursuant to the product liability law is provided.

9.3 In the case of damages caused by the loss of data, Quintessenz is not liable if and as far as the damages could have been avoided had the customer regularly and completely backed it up.

10. Online registration, access data

10.1 Registration is not necessary to order an event in the online-shop of Quintessenz. However, the customer has the option to register with Quintessenz to facilitate subsequent orders. After registration, Quintessenz will establish a user account with access and user data (hereinafter called "access data") for the customer. Quintessenz is entitled to change the access data at a later date for safety reasons. In this case, the customer will receive new access data immediately.

10.2 The customer is personally responsible to protect the access data. It must be kept secret and may not be disclosed to third parties unless Quintessenz has approved this in writing. The customer is aware of the fact that third parties can use the access data they receive to place fraudulent orders in the customer's name. If the customer discovers or suspects that his access data is being used by a third party, he must either immediately change the access data for his account or inform Quintessenz of the incident.

10.3 In the event of justified suspicion that the customer's access is being used fraudulently, especially if the customer made notification of this, Quintessenz is entitled to block access immediately. Quintessenz will inform the customer about this block on the access data.

11. Newsletter Quintessenz offers to inform the customer free of charge about the publisher's news and recently published works through an email newsletter. However, the customer only receives the newsletter if he has explicitly agreed to acquiring the newsletter. It is at all times possible to de-register in the customer's user account, per email to admin@quinted.com.au or by clicking the link in each newsletter.

12. Event documents, rights to the documents The documents possibly handed out by Quintessenz in the context of the event are protected by copyright. They may only be used for private purposes. Copying, disseminating, publishing, processing or translating, renting, lending etc. the documents in any way is prohibited without the explicit consent from Quintessenz - subject to the legal exceptions in the Copyright Act.